Classifies posts and reviews by sentiment, intent, and topics; tracks trends over time; alerts on spikes and crises.
Understand what people say—and what it means for you. We analyze posts, reviews, and help-desk text to classify sentiment, intent, and topics. Trends and spikes surface early, so teams can respond with facts instead of guesswork.
How it works: data arrives from social APIs, forums, app stores, and internal systems. We clean and de-duplicate, then apply language models tuned for sarcasm, code-mixing, and local expressions. Dashboards show sentiment over time, top themes, influencers, and geography. Alerts trigger when crisis keywords or negative surges appear. Integrations push insights into your CRM, ticketing, or campaign tools.
Why Tagbin AI: we handle multilingual India at scale and provide clear evidence (snippets, examples) so insights are actionable. Governance matters—PII masking, rate limits, and data-use controls are built-in. You get an early-warning system for reputation, service issues, and product feedback—grounded in real conversations.
